One of the best features of Windows Vista was the Reliability Monitor. Those of you who have taken one of my Vista or Server 2008 R1 class know that I refer to it as the “The Lie Detector.” We all know that our users are less than honest when the call for tech support. The question of “What do you install” is usually answered with “Nothing.” As Network Administrators, we know the truth. 80% of all problems on our networks or client computers are caused by our users. With the Reliability monitor in Vista, we could connect to the user’s computer, without their knowledge, and look at what has been done to that machine. In Windows 7, it is not so easy.
You can centrally monitor the Reliability Monitor on your Windows 7 client through Microsoft System Center Operations Monitor. This is a far cry from the Vista version that was an MMC plug in that you could use to connect to other clients. Reliability monitor data is also exposed to Window Management Interface (WMI) and is accessible using PowerShell. Below is a link that provides some examples of how to collect this data.